You can reach my customer service representatives by phone during business hours.
You can always reach us via email. We will get back to you as soon as possible.
You can find what you're looking for on our FAQ page, which contains comprehensive questions and answers.
Yes. We provide exclusive trade pricing and volume-based discounts for architects, interior designers, and licensed contractors.
You can apply through our "Pro-Portal" or contact our global sales team directly to receive a customized price list for your region.
Our MOQs are flexible depending on whether the order is for standard tiles or bespoke "cut-to-size" slabs; however, we primarily focus on full-crate or container-level shipments for global trade efficiency.
Yes, we provide all necessary technical documentation and certifications to support sustainable building requirements.
Absolutely. We manage specialized sourcing from our Denizli facilities to ensure color and vein consistency across massive architectural projects.
We utilize high-precision CNC and waterjet technology, ensuring a tolerance of +/- 1mm for all bespoke architectural elements.
Our technical team can review your architectural plans and provide detailed shop drawings for production approval.
Our natural stones are tested for various environments, including P4 and P5 ratings suitable for high-traffic commercial areas and pool surrounds.
Yes. As a manufacturer, we can select and process blocks specifically to meet your project's textural requirements.
We offer a variety of edge profiles including bullnose, drop-face (rebated), and mitred edges, all finished to your exact specifications.
Depending on production complexity, standard lead times are 4–6 weeks for production, plus transit time to your specific port.
We primarily operate under FOB (Turkey), CFR, and CIF; however, we can coordinate DDP (Delivered Duty Paid) for specific Australian and US-based projects.
We use ISPM-15 certified, reinforced wooden crates with internal bracing and moisture protection to ensure your stone arrives in pristine condition.
Yes, we provide streamlined logistics management to distribute materials across multiple project locations simultaneously.
Our trade partners receive bi-weekly updates, including production photos and real-time shipping tracking data.
Trade professionals can request premium sample kits. We also provide "Range Samples" to show the natural variation inherent in the stone.
We perform "Dry-Lay" inspections at our factory, pre-sorting tiles to ensure a harmonious transition of tones before crating.
Yes, all our products undergo rigorous independent testing to meet global safety and durability benchmarks.
We welcome our trade partners for factory inspections. Alternatively, we offer high-definition video inspections of your actual slabs before they are packed.
While our packaging minimizes risk, we provide comprehensive insurance options and a clear "claims protocol" to resolve any issues swiftly.
We provide a "Technical Compatibility Guide" recommending specific high-performance adhesives and penetrative sealers for different environments.
Yes, we offer detailed technical installation briefs to ensure structural integrity and aesthetic longevity.
We recommend a professional maintenance schedule using pH-neutral cleaners and periodic re-sealing to preserve the stone's integrity.
Most of our marble and travertine varieties have excellent thermal conductivity and are ideal for hydronic or electric underfloor heating.
When properly installed and maintained, our natural stones are designed to last the lifetime of the building, aging gracefully with the environment.
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